Symposium
Interventions and Care Delivery Models in the Context of Resource Limitations
Shannon L. Wiltsey Stirman, Ph.D. (she/her/hers)
Associate Professor/Acting Deputy Director
National Center for PTSD and Stanford University
Menlo Park, California, United States
Amber Calloway, Ph.D. (she/her/hers)
Assistant Professor
University of Pennsylvania
Philadelphia, PA, United States
Sohayla Elhusseini, B.A.
Student
University of Kentucky
San Carlos, California, United States
Booil Jo, PhD (she/her/hers)
Professor
Stanford University
PALO ALTO, California, United States
Aarthi Padmanabhan, Ph.D. (she/her/hers)
Head of Research
Talkspace
Los Angeles, California, United States
Stefanie LoSavio, ABPP, Ph.D.
Assistant Professor
The University of Texas Health Science Center at San Antonio
San Antonio, TX, United States
Brittany Hall Clark, PhD (she/her/hers)
Assistant Professor
University of Texas Health Sciences Center for San Antonio
San Antonio, Texas, United States
Derrick Hull, PhD (he/him/his)
Clinical Lead
Slingshot AI
New York, New York, United States
Emily Peake, M.A. (she/her/hers)
Research Coordinator
Talkspace
New York, New York, United States
Szu-Chi Huang, PhD
Associate Professor of Marketing
Stanford Graduate School of Business
Palo Alto, California, United States
Elizabeth Stade, PhD (she/her/hers)
Postdoctoral fellow
Stanford University
PALO ALTO, California, United States
Bailee Schuhmann, PhD (she/her/hers)
Postdoctoral fellow
University of Texas Health Sciences Center for San Antonio
San Antonio, TX, United States
Katy Dondanville, PsyD, ABPP
Associate Professor
The University of Texas Health Science Center at San Antonio
San Antonio, TX, United States
Posttraumatic stress disorder (PTSD) affects an estimated 6.8% of the U.S. population and is associated with substantial distress, impairment, and societal costs. Trauma‑focused cognitive behavioral therapies, including Cognitive Processing Therapy (CPT), are highly effective across diverse populations. However, access to these interventions remains limited due to shortages of trained providers and persistent barriers to traditional and telehealth‑based psychotherapy, such as time, cost, stigma, and competing responsibilities. Scalable, acceptable, and effective alternatives are urgently needed, particularly for individuals less likely to engage in conventional care. Therapist‑delivered messaging offers a promising approach that may enhance accessibility and engagement relative to unsupported digital tools. This Hybrid Type 1 effectiveness‑implementation trial (n=378) evaluated messaging‑based CPT (CPT‑Text) compared with culturally informed text‑based treatment as usual (CI‑TAU) delivered via a HIPAA‑compliant secure platform. Using a 2×2 factorial design, participants were randomized to treatment condition (CPT‑Text vs. CI‑TAU) and to an engagement strategy: standard reminders (RAU) or reminders plus retention incentives (RAU+I). Both CPT‑Text and CI‑TAU produced large reductions in PTSD and depression symptoms. Moderation analyses indicated that CPT‑Text may be particularly beneficial for individuals with lower baseline PTSD severity, those who did not identify as heterosexual, and those without prior therapy experience, whereas individuals with lower educational attainment appeared to benefit more from CI‑TAU. The incentive condition yielded a small but significant improvement in depression outcomes and was most advantageous for participants with annual incomes above $50,000. These findings suggest that culturally responsive, therapist‑delivered messaging‑based therapy can meaningfully reduce PTSD and depression symptoms. Pairing such interventions with altruistic engagement incentives may further enhance outcomes. This work highlights the potential of messaging‑based delivery to expand access to trauma‑focused care and underscores the importance of tailoring approaches to individual characteristics and contextual needs.